Terms & Conditions
Welcome to BestProds (“we,” “our,” or “us”).
By using or purchasing from bestprods.xyz, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
1. Use of Our Website
By visiting our website or making a purchase, you:
- Confirm that you are at least 18 years old or have consent from a parent/guardian.
- Agree to provide accurate information when placing an order.
- Agree not to misuse our site or engage in fraudulent or harmful activities.
2. Products and Descriptions
We make every effort to ensure that product information, images, and descriptions on BestProds are accurate and up to date.
However, minor variations may occur due to manufacturing updates or digital display differences.
All our products are genuine and factory tested before dispatch.
3. Orders and Payment
We currently offer Payment on Delivery (POD) for your convenience and trust.
When placing an order:
- Ensure your contact and delivery details are correct.
- Be available to receive the product upon delivery.
- Refusing confirmed orders repeatedly may result in restricted access to future orders.
We reserve the right to cancel or decline orders that appear suspicious or incomplete.
4. Delivery and Shipping
Orders are usually processed within 24–48 hours.
Delivery time may vary depending on your location, typically between 1–5 business days within Nigeria.
Our team or partner courier will contact you to confirm delivery details before dispatch.
5. Returns and Refunds
We want you to be 100% satisfied.
You can request a return or exchange if:
- The product is defective or damaged on arrival.
- The seal is broken before delivery confirmation.
To initiate a return or replacement, contact us within 48 hours of receiving the product via:
📧 bestprodsxyz@gmail.com
Refunds will only apply to valid returns confirmed by our team.
6. Warranties and Guarantees
Our products come with a 1-year warranty (where applicable).
Warranty covers factory-related defects, not damage from misuse, neglect, or unauthorized modifications.
7. Limitation of Liability
While we take great care to ensure safe and effective products, BestProds will not be liable for:
- Misuse or incorrect application of products.
- Any indirect loss, damage, or injury resulting from use.
- Delays caused by logistics or third-party couriers.
Use our products according to instructions provided on packaging or our website.
8. Privacy and Data Protection
Your personal information is collected and handled in line with our Privacy Policy.
We respect your privacy and only use your data for order processing, delivery, and communication purposes.
9. Changes to Terms
We may update these Terms & Conditions from time to time to reflect changes in our operations or policies.
All updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions, please contact us:
📧 bestprodsxyz@gmail.com